Privacy

Eziway Salary Packaging is committed to our clients. We honour without reservation our obligation to respect and protect the privacy of the personal information of individuals with whom we deal.

The information we collect

Whenever it is reasonable and practicable to do so, we only collect information about you directly from you. We only collect personal information about you that is reasonably necessary to:

provide you quality products or services
consider applications and approaches you make to us
maintain your contact details

We generally hold personal information relating to:

the services we provide or have provided to you
your salary packaging and related fringe benefit tax details
your contact details

We do not generally collect sensitive information about you unless required by applicable laws or rules. Sensitive information includes information relating to:

race
political or religious beliefs
sexual preferences
criminal convictions
membership of professional or trade association or unions
health information

We collect information relating to membership of professional or trade associations or unions only where our customers elect to include such fees as a component of their salary package. We do not use or share that information for any other purpose other than the provision of our services, or as otherwise disclosed to the customer when the information was collected.

How that information is used

We only use and disclose personal information about you for the purpose for which it was disclosed to us or related purposes which would reasonably be expected without your permission. For example, we may from time to time use your personal information to inform you of related services that we expect may be of interest to you. However, we do respect your right to ask us not to do this. We do not sell personal information to other organisations to allow them to do this. We may disclose personal information to service providers who provide services.

Keeping information secure

We use security procedures and the latest technology to protect the information we hold. Access to and use of personal information within Eziway Salary Packaging is appropriately limited to prevent misuse or unlawful disclosure of the information. If other organisations provide support services, we require them to appropriately safeguard the privacy of the information provided to them. Where the personal information we collect is no longer required, we delete the information or permanently de-identify it.

How you can access your information

You can contact us to request access to your information. In normal circumstances we will give you full access to your information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why.

Dealing with Eziway Salary Packaging online

If you visit Eziway Salary Packaging’s website to browse, read or download information, our system will log these movements. These web site logs are not personally identifiable and Eziway Salary Packaging makes no attempt to link them with the individuals who browse the site. If you visit Eziway Salary Packaging’s website to log into our secure areas, we use cookies to enable us to identify you.

This is for security reasons only, and the cookie is deleted when you shut down your web browser and is not stored on your computer’s hard drive. Your account information is password protected and we recommend you do not divulge your password to anyone. To further protect your personal information, your log-in time will automatically expire after a certain period of inactivity.

Links

Eziway Salary Packaging cannot guarantee or accept responsibility for the privacy practices or the content of web sites to which we provide links.